Remote Client Service Specialist - Auto Glass Claims

Safelite; Ohio; Remote; USD 20,000 - 29,000; Full time

Benefits offered by this job

Weekly pay

Tuition reimbursement

Paid training

Job summary

Safelite is seeking a fully remote Customer Support Agent to assist customers with glass claims. Training runs January 2027 with a Monday–Friday schedule and performance-based environment.

The role requires a High School Diploma or equivalent and prior contact center or customer service experience is preferred. Candidates must have a suitable home office setup and reliable equipment for remote work. Weekly pay and tuition reimbursement are offered.

Qualifications

• High School Diploma or equivalent.
• Experience in a contact center or customer service role preferred.
• Comfort with remote work setup and structured performance environment.

Responsibilities

• Answer inbound customer calls using scripted prompts.
• Enter claim data into production systems in real time during calls.
• Guide customers through the glass claim process and various scheduling options.
• Verify insurance coverage and deductible amounts with customers.
• Provide accurate product and service information to resolve questions.
• Maintain professionalism, confidentiality and strong rapport with customers.

Skills

Customer service

Call center

Education

High School Diploma

Job description

Safelite is seeking a fully remote Customer Support Agent to assist customers with glass claims. Training runs January 2027 with a Monday–Friday schedule and performance-based environment.

The role requires a High School Diploma or equivalent and prior contact center or customer service experience is preferred. Candidates must have a suitable home office setup and reliable equipment for remote work. Weekly pay and tuition reimbursement are offered.