Remote Auto Glass Claims Specialist

Safelite; Georgia; Remote; USD 20.000 - 29.000; Vollzeit

Benefits dieser Stelle

Weekly pay checks

Tuition reimbursement

Paid training and tools

Zusammenfassung

Safelite is offering a fully remote customer service role starting January 2027. The position supports inbound calls, claims data entry, and insurance verifications from home, with training during standard hours and paid tuition reimbursement.

We seek experienced customer service professionals who can build rapport while guiding clients through glass claims. Applicants should have a high school diploma or equivalent and prior contact center experience; Windows 11 and Ethernet connectivity are

Qualifikationen

• High School Diploma or equivalent, or actively enrolled.
• Experience in a contact center or customer service role.
• Fully remote role with required equipment and training schedule.

Aufgaben

• Answer inbound customer calls using scripted prompts.
• Enter claim data into production systems during live calls.
• Guide customers through filing a glass claim with rapport.
• Verify insurance coverage and deductible amounts.
• Assist scheduling repair or recalibration services.
• Use provided systems to enhance customer experience and resolve issues.

Kenntnisse

Contact center experience

Ausbildung

High School Diploma or equivalent

Tools

Windows 11

Ethernet connection

MFA app

Jobbeschreibung

Safelite is offering a fully remote customer service role starting January 2027. The position supports inbound calls, claims data entry, and insurance verifications from home, with training during standard hours and paid tuition reimbursement.

We seek experienced customer service professionals who can build rapport while guiding clients through glass claims. Applicants should have a high school diploma or equivalent and prior contact center experience; Windows 11 and Ethernet connectivity are