Remote Client Service & Scheduling Coordinator

Next Stop Travel; BLOOMINGTON (MN); Remote; USD 42,000 - 54,000; Full time

Benefits offered by this job

Flexible remote work environment

Access to training and ongoing support

Job summary

Next Stop Travel, a remote-based organization, is seeking a Customer Service Representative to assist with client requests, organize service arrangements, and support the coordination process.

This role requires strong attention to detail and the ability to manage multiple tasks in a remote environment. This position offers flexible remote work and access to training and ongoing support.

Qualifications

• Experience in customer service, coordination, or administrative roles preferred.
• Strong organizational and communication skills.
• Ability to work independently and manage priorities effectively.
• Comfortable using digital tools and web-based systems.
• Detail-oriented with a focus on accuracy.

Responsibilities

• Serve as a point of contact for client inquiries via email, phone, and online platforms
• Identify client needs and present appropriate service options
• Coordinate scheduling and organize detailed service plans
• Submit and manage reservations with external providers
• Ensure timely follow-up and clear communication throughout all stages
• Maintain accurate records within internal systems
• Support process improvements and team collaboration initiatives

Skills

Strong organizational skills

Excellent communication

Detail-oriented

Job description

Next Stop Travel, a remote-based organization, is seeking a Customer Service Representative to assist with client requests, organize service arrangements, and support the coordination process.

This role requires strong attention to detail and the ability to manage multiple tasks in a remote environment. This position offers flexible remote work and access to training and ongoing support.