Remote Client Planning Specialist

Triptasticadventures; Newton (NC); Remote; USD 35,000 - 55,000; Full time

Benefits offered by this job

Ongoing training and professional development

Collaborative team

Flexible schedule

Collaborative team

Job summary

A leading remote service provider based in the United States is looking for individuals to support customers by coordinating reservations and related services. This fully remote role offers a flexible schedule and emphasizes independent work with a collaborative team. The ideal candidate should possess strong customer service skills and be authorized to work in the US. Responsibilities include assisting clients with personalized service arrangements and maintaining accurate records.

Qualifications

• Authorized to work in the US, UK, Mexico, Australia, or Spain.
• Reliable internet connection and smartphone (computer strongly recommended).
• Strong customer service experience is preferred.

Responsibilities

• Assist clients with coordinating personalized service arrangements.
• Research and compare available options to meet client preferences.
• Confirm reservations and ensure accuracy of details.
• Provide clear, professional communication via email and phone.
• Support updates, modifications, and service-related inquiries.
• Maintain accurate records and documentation.
• Complete required training.

Skills

Customer service experience

Strong written communication skills

Strong verbal communication skills

Job description

Role Overview

We are currently expanding our remote team and looking for individuals who enjoy supporting customers and managing multiple responsibilities. In this role, you will assist with coordinating reservations and related services, which may include accommodations, activities, transportation arrangements, and event-based services.

This is an ideal role for individuals who are organized, communicate effectively, and are comfortable working independently in a remote environment while collaborating with a distributed team.

Key Responsibilities

• Assist clients with coordinating personalized service arrangements
• Research and compare available options to meet client preferences
• Confirm reservations and ensure accuracy of details
• Provide clear, professional communication via email and phone
• Support updates, modifications, and service-related inquiries
• Maintain accurate records and documentation
• Complete required training

What We Offer

• Fully remote
• Flexible schedule
• Ongoing training and professional development
• Collaborative team

Qualifications

• Authorized to work in the US, UK, Mexico, Australia, or Spain
• Strong written and verbal English communication skills
• Reliable internet connection and smartphone (computer strongly recommended)
• Strong customer service experience is preferred