Remote Client Support Advisor

Triptasticadventures; Indianapolis (IN); Remote; Full time

Benefits offered by this job

Fully remote setting

Flexible schedule

Ongoing training and professional development

Collaborative team environment

Job summary

A leading travel service company is seeking individuals for a remote role that involves supporting clients and managing reservations. Responsibilities include coordinating personalized service arrangements, confirming reservations, and maintaining accurate records. Ideal candidates should possess strong organizational and communication skills, have customer service experience, and be authorized to work in specific regions. This position offers a flexible schedule and ongoing professional development.

Qualifications

• Strong written and verbal English communication skills.
• Authorized to work in the US, UK, Mexico, Australia, or Spain.
• Reliable internet connection and smartphone; computer recommended.

Responsibilities

• Assist clients with coordinating personalized service arrangements.
• Research and compare available options to meet client preferences.
• Confirm reservations and ensure accuracy of details.
• Provide clear, professional communication via email and phone.
• Support updates, modifications, and service-related inquiries.
• Maintain accurate records and documentation.

Skills

Organizational skills

Effective communication

Customer service

Research skills

Job description

Role Overview

We are currently expanding our remote team and seeking those who thrive withsupporting clients and managing multiple responsibilities. In this role, you will assist with coordinating reservations and related services, which may include accommodations, activities, transportation arrangements, and event-based services.

This opportunity is an ideal role for those who are organized, communicate effectively, and are comfortable working independently in a remote environment while collaborating with a distributed team.

Key Responsibilities

• Assist clients with coordinating personalized service arrangements
• Research and compare available options to meet client preferences
• Confirm reservations and ensure accuracy of details
• Provide clear, professional communication via email and phone
• Support updates, modifications, and service-related inquiries
• Maintain accurate records and documentation
• Complete required training

What We Offer

• Fully remote setting
• Flexible schedule
• Ongoing training and professional development
• Collaborative and supportiveteam

Qualifications

• Authorized to work in the US, UK, Mexico, Australia, or Spain
• Strong written and verbal English communication skills
• Reliable internet connection and smartphone (computer is strongly recommended)
• Strong customer service experience is preferred