Remote Client Itinerary Services Advisor

Triptasticadventures; Oklahoma City (OK); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

Flexible schedule

Ongoing training and professional development

Collaborative team

Job summary

A dynamic travel agency is seeking a remote team member to assist customers with coordinating travel arrangements, including reservations for accommodations and activities. The ideal candidate is organized, an effective communicator, and has strong customer service experience. Responsibilities include confirming reservations, providing professional communication, and maintaining accurate records. This role offers flexibility and ongoing training opportunities in a collaborative team environment.

Qualifications

• Authorized to work in the US, UK, Mexico, Australia, or Spain.
• Strong customer service experience is preferred.
• Reliable internet connection is required.

Responsibilities

• Assist clients with coordinating personalized service arrangements.
• Research and compare available options to meet client preferences.
• Confirm reservations and ensure accuracy of details.
• Provide clear, professional communication via email and phone.
• Support updates, modifications, and service-related inquiries.
• Maintain accurate records and documentation.

Skills

Strong written and verbal English communication skills

Customer service experience

Tools

Smartphone

Computer

Job description

Role Overview

We are currently expanding our remote team and seeking those who enjoy assisting customers and managing multiple responsibilities. In this role, you will assist with coordinating reservations and related services, which may include accommodations, activities, transportation arrangements, and event-based services.

This opportunity is an ideal role for those who are organized, communicate effectively, and are comfortable working independently in a remote environment while collaborating with a distributed team.

Key Responsibilities

• Assist clients with coordinating personalized service arrangements
• Research and compare available options to meet client preferences
• Confirm reservations and ensure accuracy of details
• Provide clear, professional communication via email and phone
• Support updates, modifications, and service-related inquiries
• Maintain accurate records and documentation
• Complete required training

What We Offer

• Fully remote
• Flexible schedule
• Ongoing training and professional development
• Collaborative team

Qualifications

• Authorized to work in the US, UK, Mexico, Australia, or Spain
• Strong written and verbal English communication skills
• Reliable internet connection and smartphone (computer strongly is recommended)
• Strong customer service experience is preferred