Remote Client Operations Lead

MCMC; Atlanta (GA); Remote; USD 55,000 - 85,000; Full time

Job summary

MCMC is seeking a Client Coordinator Lead to join our team in a fully remote role. You will guide daily operations, support workflow management, and ensure every client interaction is handled with professionalism and care.

Ideal candidates have 1–3 years clerical experience, familiarity with HIPAA, and proficiency with MS Word/Outlook/Excel/PowerPoint. You will support a fast-paced team and uphold ERISA/state mandates while advancing client service excellence.

Qualifications

• High school diploma or equivalent required.
• 1–3 years clerical experience; supervision in medical/insurance preferred.
• Must know MS Word/Outlook/Excel/PowerPoint and basic internet use.

Responsibilities

• Assist department with overall support and ensure client inquiries and product lines are completed on time.
• Maintain daily contact with QA about workflow and report status.
• Respond promptly to client inquiries and maintain client relationships.
• Ensure compliance with HIPAA and company policies.

Skills

Communication skills

Team player

Time management

Confidentiality

Education

High school diploma

Tools

Microsoft Word

Outlook

PowerPoint

Excel

Internet

Job description

MCMC is seeking a Client Coordinator Lead to join our team in a fully remote role. You will guide daily operations, support workflow management, and ensure every client interaction is handled with professionalism and care.

Ideal candidates have 1–3 years clerical experience, familiarity with HIPAA, and proficiency with MS Word/Outlook/Excel/PowerPoint. You will support a fast-paced team and uphold ERISA/state mandates while advancing client service excellence.