Remote Client Experience Coordinator

Mcmc, Llc; Atlanta (GA); Remote; USD 22,000 - 23,000; Full time

Benefits offered by this job

Medical, vision, dental

401k

Paid time off

Job summary

MCMC LLC is seeking a detail-oriented Client Coordinator for a fully remote role, supporting clients, physicians, and partners. You will manage multiple inquiries, track information, and ensure documentation moves forward accurately.

The role requires strong organizational and communication skills, reliability, and HIPAA awareness. Schedule is Mon–Fri 11:30am–8:00pm EST with occasional weekends; benefits include medical, vision, dental, 401k and PTO.

Qualifications

• High school diploma or equivalent required.
• Minimum one-year clerical experience; or equivalent combination of education and experience preferred.
• Experience in a medical office or insurance industry preferred.
• Must be able to use Word, Outlook and Excel proficiently.

Responsibilities

• Handle inquiries from clients, physicians, and partners and provide prompt responses.
• Enter client or claimant information into systems and retrieve data as needed.
• Maintain daily contact with QA and update workflow status.
• Coordinate documentation, file and archive cases, verify information in the database.
• Direct calls to other departments and perform clerical duties (typing, emailing, proofreading).

Skills

Organizational skills

Communication skills

Multitasking

Attention to detail

Education

High school diploma or equivalent

Tools

Microsoft Word

Outlook

Excel

Internet

Job description

MCMC LLC is seeking a detail-oriented Client Coordinator for a fully remote role, supporting clients, physicians, and partners. You will manage multiple inquiries, track information, and ensure documentation moves forward accurately.

The role requires strong organizational and communication skills, reliability, and HIPAA awareness. Schedule is Mon–Fri 11:30am–8:00pm EST with occasional weekends; benefits include medical, vision, dental, 401k and PTO.