Remote Client Liaison - Behavioral Health Scheduling Pro

Open Mind Health; United States; On-site; USD 23,419 - 27,552; Full time

Benefits offered by this job

PTO and paid holidays

Health, dental, and vision benefits

401(k) plan

$50/month technology stipend

Job summary

Open Mind Health is seeking a Client Liaison Representative to serve as the primary contact for clients throughout their care journey. This remote role involves scheduling, coordination, and support for clients in navigating their healthcare needs.

The ideal candidate will have at least 2 years of experience in healthcare scheduling or customer support, with strong communication skills and a focus on client care.

This full-time position offers a competitive hourly wage, along with benefits including PTO, health insurance, and a technology stipend.

Qualifications

• Minimum 2 years of experience in healthcare scheduling, patient coordination, or customer support.
• Behavioral health or medical office experience preferred.
• Ability to work independently in a remote setting.

Responsibilities

• Schedule new and returning client appointments.
• Support appointment coordination and continuity of care.
• Verify insurance eligibility and authorization status.
• Collect and document required intake and payment information.

Skills

Healthcare scheduling

Patient coordination

Strong communication

Organizational skills

Customer support

Job description

Open Mind Health is seeking a Client Liaison Representative to serve as the primary contact for clients throughout their care journey. This remote role involves scheduling, coordination, and support for clients in navigating their healthcare needs.

The ideal candidate will have at least 2 years of experience in healthcare scheduling or customer support, with strong communication skills and a focus on client care.

This full-time position offers a competitive hourly wage, along with benefits including PTO, health insurance, and a technology stipend.