Behavioral Health Scheduler - Hybrid/Remote

Lifestance-Health; Phoenix (AZ); Hybrid; USD 26,000 - 28,000; Full time

Benefits offered by this job

Medical benefits

401k with employer match

Paid parental leave

Paid time off

Holiday pay

Employee Assistance Program

Job summary

LifeStance Health in Tucson, AZ is seeking a Behavioral Health Medical Scheduler to manage inbound and outbound calls, gather insurance information, and verify coverage for potential clients. The role requires a high school diploma or equivalent, 3 years of medical scheduling experience, proficiency with EHRs and MS Office, and strong English communication; Spanish is a plus.

This is a hybrid/remote position with usual hours 8am-5pm PST.

Qualifications

• High school diploma or equivalent required; Bachelor's preferred.
• 3 years' experience in medical scheduling highly preferred.
• Proficient with Microsoft Office and EHR systems.
• Fluent English; Spanish a plus.

Responsibilities

• Maintain confidentiality of records in line with HIPAA requirements.
• Assess high risk/high acuity needs and hand-off to a Behavioral Health Professional.
• Maintain client-related paperwork including billing, BH screeners, notes and forms.
• Provide exceptional customer service and route calls appropriately.
• Daily outbound calls to potential clients and engage with payors.

Skills

English fluency

Spanish preferred

Attention to detail

Communication skills

Education

High school diploma or equivalent

Bachelor's degree preferred

Tools

EHR systems

Microsoft Office

Job description

LifeStance Health in Tucson, AZ is seeking a Behavioral Health Medical Scheduler to manage inbound and outbound calls, gather insurance information, and verify coverage for potential clients. The role requires a high school diploma or equivalent, 3 years of medical scheduling experience, proficiency with EHRs and MS Office, and strong English communication; Spanish is a plus.

This is a hybrid/remote position with usual hours 8am-5pm PST.