Remote Client Itinerary Relations Assistant

Triptasticadventures; Idaho Falls (ID); Remote; USD 30,000 - 50,000; Full time

Benefits offered by this job

Fully remote

Flexible schedule

Ongoing training and professional development

Supportive team

Job summary

A remote service company is expanding its team and is seeking responsible candidates to assist clients with coordinating personalized service arrangements. Ideal candidates will be highly organized with strong communication skills and able to work independently. Flexibility and ongoing training are offered in this role to ensure success in providing excellent customer service. This opportunity is perfect for those who thrive in a remote working environment.

Qualifications

• Must be authorized to work in the US, UK, Mexico, Australia, or Spain.
• At least 18 years old required.
• Reliable internet connection and smartphone, computer recommended.

Responsibilities

• Assist clients with coordinating personalized service arrangements.
• Research and compare available options to meet client preferences.
• Confirm reservations and ensure accuracy of details.
• Provide clear, professional communication via email and phone.
• Support updates, modifications, and service-related inquiries.
• Maintain accurate records and documentation.
• Complete required training.

Skills

Strong written and verbal English communication skills

Strong customer service experience

Job description

Role Overview

We are expanding our remote team and seeking candidates who enjoy assisting clients and managing multiple responsibilities. In this role, you will assist with coordinating reservations and related services, which may include accommodations, activities, transportation arrangements, and event-based services.

This is ideal for those who are organized, communicate effectively, and are comfortable working independently in a remote environment while collaborating with a distributed team.

Key Responsibilities

• Assist clients with coordinating personalized service arrangements
• Research and compare available options to meet client preferences
• Confirm reservations and ensure accuracy of details
• Provide clear, professional communication via email and phone
• Support updates, modifications, and service-related inquiries
• Maintain accurate records and documentation
• Complete required training

What We Offer

• Fully remote
• Flexible schedule
• Ongoing training and professional development
• Supportive team

Qualifications

• Authorized to work in the US, UK, Mexico, Australia, or Spain
• Must be at least 18 years old
• Strong written and verbal English communication skills
• Reliable internet connection and smartphone (computer is strongly recommended)
• Strong customer service experience is preferred