Remote Client Itinerary Success Advisor

Triptasticadventures; Decatur (GA); Remote; USD 35,000 - 45,000; Full time

Benefits offered by this job

Fully remote

Flexible schedule

Ongoing training and professional development

Supportive team

Job summary

A travel services company is seeking individuals for a remote position to assist clients in coordinating reservations and managing various service arrangements. The ideal candidates are organized and have strong communication skills. This role offers flexibility and the opportunity for ongoing training in a supportive team environment. Candidates must have a reliable internet connection and be authorized to work in the US.

Qualifications

• Authorized to work in the US, UK, Mexico, Australia, or Spain.
• Must be at least 18 years old.
• Strong written and verbal English communication skills.
• Reliable internet connection and smartphone.
• Computer is strongly recommended.

Responsibilities

• Assist clients with coordinating personalized service arrangements.
• Research and compare available options to meet client preferences.
• Confirm reservations and ensure accuracy of details.
• Provide clear, professional communication via email and phone.
• Support updates, modifications, and service-related inquiries.
• Maintain accurate records and documentation.
• Complete required training.

Skills

Organizational skills

Effective communication

Customer service experience

Job description

Role Overview

We are expanding our remote team and seeking individuals who thrive in assisting clients and managing multiple responsibilities. In this role, you will assist with coordinating reservations and related services, which may include accommodations, activities, transportation arrangements, and event-based services.

This is an ideal role for candidates who are organized, communicate effectively, and are comfortable working independently in a remote environment while collaborating with a distributed team.

Key Responsibilities

• Assist clients with coordinating personalized service arrangements
• Research and compare available options to meet client preferences
• Confirm reservations and ensure accuracy of details
• Provide clear, professional communication via email and phone
• Support updates, modifications, and service-related inquiries
• Maintain accurate records and documentation
• Complete required training

What We Offer

• Fully remote
• Flexible schedule
• Ongoing training and professional development
• Supportive team

Qualifications

• Authorized to work in the US, UK, Mexico, Australia, or Spain
• Must be at least 18 years old
• Strong written and verbal English communication skills
• Reliable internet connection and smartphone (computer is strongly recommended)
• Strong customer service experience is preferred