Remote Client Experience & Partnerships Lead

FOODWORKS; Mountain View (CA); On-site; USD 85,000 - 90,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Retirement Plan

Paid Time Off

Parental Leave

Holiday Time Off

Job summary

FoodWorks in California is seeking a relationship-driven Client Experience Manager to oversee and grow strategic partnerships with local restaurants, food trucks, caterers, bakers, and specialty vendors. You will recruit, onboard, and manage partners, coordinating events and ensuring top-tier client satisfaction.

You’ll serve as the primary liaison between vendors, site managers, and clients, expanding the local vendor network and driving exceptional customer service in a dynamic market.

Qualifications

• 3–5 years of experience in client management, account management, hospitality, food service, vendor relations, business development, event management, or a related field.
• Proven ability to build and maintain strong professional relationships with clients and business partners.
• Experience recruiting, managing, or supporting vendor partnerships is highly preferred.

Responsibilities

• Own and manage the vendor partnership strategy within the assigned local market.
• Identify, recruit, and onboard new restaurant, food truck, retail, and specialty food partners.
• Establish strong relationships with local minority-owned and emerging businesses to diversify vendor offerings.
• Manage the full onboarding process, including contracts, compliance documentation, insurance requirements, and partner setup.

Skills

Relationship building

Communication

Account management

Business development

Negotiation

Education

Associate degree

Tools

Microsoft Office

Excel

Word

Job description

FoodWorks in California is seeking a relationship-driven Client Experience Manager to oversee and grow strategic partnerships with local restaurants, food trucks, caterers, bakers, and specialty vendors. You will recruit, onboard, and manage partners, coordinating events and ensuring top-tier client satisfaction.

You’ll serve as the primary liaison between vendors, site managers, and clients, expanding the local vendor network and driving exceptional customer service in a dynamic market.