Remote Client Experience & Onboarding Specialist

Franklincovey; United States; Remote; USD 48,000 - 61,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

HSA

401(k)

Paid time off

Job summary

FranklinCovey is seeking a Client Engagement Coordinator to support Sales Executives through the client lifecycle, ensuring timely, accurate service and strong account management. This remote position covers US clients and involves order fulfillment, system management, and high-quality client service to maintain business momentum.

The role requires a Bachelor’s degree and 3+ years in project or sales support, with proficiency in Microsoft Office, Salesforce.com, and Microsoft AX Dynamics, plus

Qualifications

• Bachelor's degree in business, Finance, Communications, or related field.
• Minimum 3 years of project and/or sales support experience preferred.
• Proactive self-starter with strong organizational and problem-solving skills.

Responsibilities

• Support Sales Executives throughout the client lifecycle with accuracy and timeliness.
• Manage internal systems, order fulfillment, and customer service to meet client needs.
• Oversee order fulfillment and management of implementations domestically and internationally.

Skills

Excellent organizational skills

Problem-solving abilities

Customer service skills

Interpersonal abilities

Ability to manage multiple projects

Education

Bachelor's degree in business, Finance, Communications, or related field

Tools

Salesforce.com

Microsoft AX Dynamics

Microsoft Office

Job description

FranklinCovey is seeking a Client Engagement Coordinator to support Sales Executives through the client lifecycle, ensuring timely, accurate service and strong account management. This remote position covers US clients and involves order fulfillment, system management, and high-quality client service to maintain business momentum.

The role requires a Bachelor’s degree and 3+ years in project or sales support, with proficiency in Microsoft Office, Salesforce.com, and Microsoft AX Dynamics, plus