Remote Client Engagement & Delivery Leader

Tata Consultancy Services Limited; Plainfield (IL); Remote; USD 150,000 - 190,000; Full time

Benefits offered by this job

Discretionary Bonus

Medical Coverage

Dental Vision

Parental Leave

Identity Protection

401K Plan

Training Reimbursement

Commuter Benefits

Vacation & Holidays

Job summary

Tata Consultancy Services Limited in the United States is seeking an Engagement Manager to nurture client relationships, oversee delivery and ensure satisfaction by aligning client needs with TCS capabilities.

This role blends customer engagement with internal coordination, guiding cross-functional teams, managing scope and finances, and driving new business opportunities while maintaining a focus on quality and long-term partnerships.

Qualifications

• 12–15 years of IT experience with 5+ years in client-facing service delivery
• Experience in Banking, Financial Services and Insurance industry
• Public Cloud (Azure, GCP) and Insurance IT solutions expertise
• Experience with onsite-offshore delivery models and distributed teams
• Excellent English communication (spoken and written)

Responsibilities

• Client Relationship Management: Serve as primary point of contact and understand client goals.
• Project Oversight: Orchestrate project plans, timelines, resources, and deliverables.
• Financial & Contract Management: Oversee project finances and terms.
• Problem Resolution: Address client issues and conflicts promptly.
• Internal Coordination: Liaise with sales, marketing and technical teams to deliver solutions.
• Driving Opportunities: Lead RFIs/RFPs and new business opportunities.

Skills

Artificial Intelligence

Program Management

Public Cloud (Azure, GCP)

Education

Bachelor's degree in CS/IT or related field

PMP

ITIL Foundation / Intermediate

Job description

Tata Consultancy Services Limited in the United States is seeking an Engagement Manager to nurture client relationships, oversee delivery and ensure satisfaction by aligning client needs with TCS capabilities.

This role blends customer engagement with internal coordination, guiding cross-functional teams, managing scope and finances, and driving new business opportunities while maintaining a focus on quality and long-term partnerships.