Remote Client Coordinator – Healthcare Admin & Support

Network Medical Review Co.; Southfield, Northern (MI, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

ExamWorks is hiring a Client Coordinator for a fully remote role with common hours Mon–Fri in EST. You will handle client inquiries, enter data into systems, and coordinate with QA to keep reports moving efficiently.

The position emphasizes accuracy, confidentiality, and independent work while supporting a collaborative team in a healthcare setting. A high school diploma and basic software skills are required.

Qualifications

• High school diploma or equivalent required.
• Minimum one year customer-service experience; or equivalent combination of education and experience preferred.
• Must be trained on and adhere to HIPAA regulations and compliance standards.

Responsibilities

• Handle and respond promptly to inquiries from clients and/or anyone acting on behalf of the client regarding questions, report status, concerns, or general requests for information.
• Utilize appropriate systems and databases to enter client or claimant information and retrieve information.
• Maintain daily contact with the QA department regarding workflow and pending report status.
• File and archive open and closed cases; verify client information is current in the database.

Skills

Customer service

Microsoft Word

Microsoft Excel

Microsoft Outlook

HIPAA compliance

Data entry

Communication skills

Time management

Education

High school diploma or equivalent

Tools

Database systems

Job description

ExamWorks is hiring a Client Coordinator for a fully remote role with common hours Mon–Fri in EST. You will handle client inquiries, enter data into systems, and coordinate with QA to keep reports moving efficiently.

The position emphasizes accuracy, confidentiality, and independent work while supporting a collaborative team in a healthcare setting. A high school diploma and basic software skills are required.