Client Coordinator – Medical Records & Scheduling

IME RESOURCES LLC; Mount Laurel Township (NJ); On-site; USD 24,000 - 27,000; Full time

Job summary

ExamWorks LLC in Mount Laurel, NJ is seeking a Client Coordinator to join our team. The role handles client inquiries, processes outbound mail, manages document indexing, and assists with coordinating IMEs, including confirming attendance and distributing medical records.

This fast-paced position requires attention to detail and excellent customer service skills, with standard 8am–5pm EST hours and a Monday–Friday schedule in a retail-like environment.

Qualifications

• High school diploma or equivalent required.
• Minimum one year clerical experience; or equivalent education/experience.
• Experience in a medical office or insurance industry preferred.
• Knowledge of HIPAA regulations and compliance standards.

Responsibilities

• Handle client inquiries and respond promptly regarding questions, status, or requests.
• Enter client or claimant information and retrieve data using systems and databases.
• Maintain daily contact with QA regarding workflow and report status.
• Coordinate with providers, update databases, and file/archive cases.
• Ensure data accuracy and adherence to client guidelines and rules.
• Work independently and with teammates to resolve issues and return cases timely.
• Perform clerical duties such as typing, filing, emailing, and proofreading.

Skills

Customer service

Data entry

Communication

Attention to detail

Organizational skills

Education

High school diploma

Tools

Microsoft Word

Outlook

Excel

Internet

Job description

ExamWorks LLC in Mount Laurel, NJ is seeking a Client Coordinator to join our team. The role handles client inquiries, processes outbound mail, manages document indexing, and assists with coordinating IMEs, including confirming attendance and distributing medical records.

This fast-paced position requires attention to detail and excellent customer service skills, with standard 8am–5pm EST hours and a Monday–Friday schedule in a retail-like environment.