Remote Client Coordination Specialist

Next Stop Travel; Tempe (AZ); Remote; USD 21,000 - 30,000; Part time

Benefits offered by this job

Flexible remote work

Training and onboarding

Job summary

Next Stop Travel is seeking a part-time Customer Service Representative to support clients through email, phone, and online platforms in a remote work setting.

You will organize service arrangements, submit reservations with providers, and maintain accurate records while coordinating with the team to ensure timely follow-up and high-quality service. This role emphasizes attention to detail, independent work, and clear communication in a flexible remote environment.

Qualifications

• Experience in customer service, coordination, or administrative roles preferred.
• Strong organizational and communication skills.
• Ability to work independently and manage priorities.
• Comfortable using digital tools and web-based systems.
• Detail-oriented with a focus on accuracy.

Responsibilities

• Serve as a point of contact for client inquiries via email, phone, and online platforms
• Identify client needs and present appropriate service options
• Coordinate scheduling and organize detailed service plans
• Submit and manage reservations with external providers
• Ensure timely follow-up and clear communication throughout all stages
• Maintain accurate records within internal systems
• Support process improvements and team collaboration initiatives

Skills

Customer service

Coordination

Administrative support

Tools

Digital tools

Web-based systems

Job description

Next Stop Travel is seeking a part-time Customer Service Representative to support clients through email, phone, and online platforms in a remote work setting.

You will organize service arrangements, submit reservations with providers, and maintain accurate records while coordinating with the team to ensure timely follow-up and high-quality service. This role emphasizes attention to detail, independent work, and clear communication in a flexible remote environment.