Remote Client Coordination Specialist

Next Stop Travel; Fort Lauderdale (FL); Remote; USD 36,000 - 54,000; Full time

Benefits offered by this job

Access to training

Ongoing support

Job summary

Next Stop Travel is seeking a Customer Service Representative to assist with client requests, organize service arrangements, and support coordination in a remote setting. This role requires strong attention to detail and the ability to manage multiple tasks efficiently from home.

You will handle inquiries via email, phone, and online platforms, identify client needs, present service options, and coordinate detailed service plans.

Qualifications

• Previous experience in customer service, coordination, or admin roles.
• Strong organizational and communication skills.
• Ability to work independently and manage multiple priorities.
• Comfort with digital tools and web-based systems.
• Detail-oriented with focus on accuracy.

Responsibilities

• Serve as a point of contact for client inquiries via email, phone, and online platforms
• Identify client needs and present appropriate service options
• Coordinate scheduling and organize detailed service plans
• Submit and manage reservations with external providers
• Ensure timely follow-up and clear communication throughout all stages
• Maintain accurate records within internal systems
• Support process improvements and team collaboration initiatives

Skills

Customer service

Coordination

Administrative work

Communication

Independent work

Job description

Next Stop Travel is seeking a Customer Service Representative to assist with client requests, organize service arrangements, and support coordination in a remote setting. This role requires strong attention to detail and the ability to manage multiple tasks efficiently from home.

You will handle inquiries via email, phone, and online platforms, identify client needs, present service options, and coordinate detailed service plans.