Remote Client Booking & Support Specialist

Travelwithsan; San Francisco (CA); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Remote work

Onboarding and training

Professional development

Continuing education

Online tools access

Supportive team

Job summary

Travelwithsan is seeking a Client Booking Specialist to research options, coordinate booking requests, and assist clients with tailored travel arrangements. The role focuses on clear client communication, thorough research, and accurate handling of bookings to ensure a seamless experience.

The ideal candidate will be comfortable with online research, managing details, and providing timely, professional service in a remote work environment.

Qualifications

• Strong verbal and written communication skills.
• Excellent organization and attention to detail.
• Customer-focused attitude.
• Good online research abilities.
• Comfortable using email and web-based systems.
• Ability to manage multiple client requests.
• Strong problem-solving and follow-up skills.
• Previous booking, hospitality, customer service, or administrative experience is helpful but not required.

Responsibilities

• Communicate with clients to understand their preferences and requirements.
• Research available options and services.
• Assist with accommodations, transportation, activities, and related arrangements.
• Coordinate booking requests and confirmations.
• Review reservation information for accuracy.
• Provide clients with relevant details and updates.
• Assist with changes and special requests.
• Maintain accurate client and booking documentation.
• Follow up when additional information is required.
• Communicate with service providers as necessary.
• Provide ongoing client support throughout the process.

Skills

Verbal communication

Written communication

Organization

Attention to detail

Online research

Email handling

Multitasking

Problem solving

Customer focus

Administrative experience

Job description

Travelwithsan is seeking a Client Booking Specialist to research options, coordinate booking requests, and assist clients with tailored travel arrangements. The role focuses on clear client communication, thorough research, and accurate handling of bookings to ensure a seamless experience.

The ideal candidate will be comfortable with online research, managing details, and providing timely, professional service in a remote work environment.