Remote Client Booking Specialist: Client Concierge

Travelwithsan; Phoenix (AZ); Remote; USD 42,000 - 56,000; Full time

Benefits offered by this job

Remote work

Structured onboarding

Professional development

Continuing education opportunities

Online tools access

Supportive team

Job summary

Travelwithsan is seeking a motivated Client Booking Specialist to assist clients with researching options and coordinating booking requests based on their needs and preferences. You will communicate with clients, research options online, and manage important details while delivering timely and professional service.

The ideal candidate has strong communication, superb organization, and a customer-focused mindset.

Qualifications

• Experience in client services or hospitality is helpful but not required.
• Very strong verbal and written communication skills are essential.
• Excellent organization and attention to detail are needed to manage multiple bookings.

Responsibilities

• Communicate with clients to understand preferences and requirements
• Research available options and services
• Assist with accommodations, transportation, activities, and related arrangements
• Coordinate booking requests and confirmations
• Review reservation information for accuracy
• Provide clients with relevant details and updates
• Assist with changes and special requests
• Maintain accurate client and booking documentation
• Communicate with service providers as necessary
• Provide ongoing client support throughout the process

Skills

Strong verbal and written comms

Excellent organization

Customer-focused attitude

Online research abilities

Email and web-based systems

Multitasking across client requests

Problem-solving and follow-up

Job description

Travelwithsan is seeking a motivated Client Booking Specialist to assist clients with researching options and coordinating booking requests based on their needs and preferences. You will communicate with clients, research options online, and manage important details while delivering timely and professional service.

The ideal candidate has strong communication, superb organization, and a customer-focused mindset.