Remote Claims Team Lead

State Farm; Baton Rouge (LA); On-site; USD 107,000 - 142,000; Full time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) plan with company contributions

Annual raise and bonus

Generous time off

Job summary

State Farm seeks a Team Manager for a Remote-Field position based in Baton Rouge, LA, leading a claims team servicing a defined ZIP code territory. Responsibilities include hiring, coaching, and performance management, plus ensuring investigations, payments, and policy adherence.

Strong leadership, communication, and a valid driver’s license are required. The role offers a competitive salary range with annual incentive opportunities and a comprehensive benefits suite.

Qualifications

• Demonstrated leadership behaviors and ability to motivate a team.
• Strong written and verbal communication skills.
• Physical agility for site visits and inspections; possible ladder work.

Responsibilities

• Provide first-line management of assigned Claim personnel, including hiring, training, coaching and performance management.
• Review and control of the operation's claim activities including investigations and payments.
• Coordinate, communicate, and implement new company programs, policies, and procedures.
• Ensure compliance with procedures and applicable laws; promote inclusive development of employees.
• Lead a team servicing specified zip codes with field-based responsibilities.

Skills

Effective written and verbal comms

Leadership behaviors

Physical agility

Valid driver's license

Education

Bachelor's degree or equivalent

Job description

State Farm seeks a Team Manager for a Remote-Field position based in Baton Rouge, LA, leading a claims team servicing a defined ZIP code territory. Responsibilities include hiring, coaching, and performance management, plus ensuring investigations, payments, and policy adherence.

Strong leadership, communication, and a valid driver’s license are required. The role offers a competitive salary range with annual incentive opportunities and a comprehensive benefits suite.