Remote Property Claims Specialist

State Farm; Brewster (WA); On-site; USD 59,059 - 90,000; Full time

Benefits offered by this job

Annual raise & bonus

Healthcare options

401(k) with company contributions

Paid time off

Job summary

State Farm is seeking a Property Field Inspection Claim Specialist to handle accident and weather-related homeowner and commercial claims. You will conduct on-site inspections, assess damages, and determine coverage while guiding insureds through the claims process with outstanding service.

You’ll collaborate with policyholders and agents, gather evidence, and prepare reports. This remote-field role requires travel within assigned territory and a valid driver’s license.

Qualifications

• Experience as a Property Field Inspection Claim Specialist in the insurance industry.
• Strong knowledge of property insurance policies, coverage and claim handling practices.
• Knowledge of both residential and commercial building construction.
• Familiarity with local regulations and compliance requirements in your assigned territory.
• Excellent communication and interpersonal skills to effectively interact with clients, agents, and other stakeholders.
• Proven ability to assess damages, estimate repair costs, and negotiate settlements.
• Detail-oriented with strong organizational and analytical skills.
• Proficient in using claims management software and other relevant tools.
• A valid driver’s license is required.

Responsibilities

• Conduct on-site inspections and assessments of property damages for both residential and commercial claims.
• Collaborate with policyholders, insurance agents, and other involved parties to gather information and resolve claims efficiently.
• Provide exceptional customer service throughout the claims process, addressing inquiries and concerns promptly and professionally.
• Gather necessary evidence, document findings, and prepare detailed reports to support the claims handling process.
• Investigate and adjust both personal and commercial property claims with exposures up to $500,000.
• Evaluate coverage and policy terms to determine the validity of claims and ensure compliance with local regulations.
• Negotiate and settle claims within the authorized limits, considering policy provisions, industry standards, and company guidelines.

Skills

Property claims experience

Property insurance knowledge

Residential & commercial construction

Regulatory compliance knowledge

Communication & interpersonal skills

Damage assessment & repair cost

Negotiation & settlements

Analytical & organizational skills

Claims software proficiency

Driver's license

Education

Bachelor’s Degree or equivalent

Tools

Xactimate

XactContents

Job description

State Farm is seeking a Property Field Inspection Claim Specialist to handle accident and weather-related homeowner and commercial claims. You will conduct on-site inspections, assess damages, and determine coverage while guiding insureds through the claims process with outstanding service.

You’ll collaborate with policyholders and agents, gather evidence, and prepare reports. This remote-field role requires travel within assigned territory and a valid driver’s license.