Remote Cisco UCM Upgrade Engineer

Maxonic, Inc.; United States; Remote; USD 96,000 - 193,000; Full time

Job summary

Maxonic, Inc. is seeking a Cisco UCM Consultant for a remote contract role. The candidate will manage CUCM upgrades, create and mirror a lab environment, and coordinate production cutover with the UCSF team while providing post-cutover support.

Responsibilities include backups, lab testing, VM migrations, and resolving upgrade issues to ensure smooth operations across Day 1–Day 3 support. Remote work is offered.

Qualifications

• Back up production CUCM 14.X cluster and store on SFTP.
• Create lab environment with a 10-node CUCM 14.X cluster.
• Restore production configuration to the lab.
• Upgrade CUCM from 14.X to 15.X (latest supported).
• Validate functionality, call flows, and endpoints in lab.
• Coordinate VM migration to production.
• Plan and execute production cutover CUCM upgrade.
• Provide Day 1–Day 3 post-cutover support.

Responsibilities

• Back up production CUCM 14.X cluster and store on SFTP.
• Build a lab with 10-node CUCM 14.X cluster mirroring production.
• Restore lab with production configuration after backup.
• Perform in-lab upgrade to 15.X or latest.
• Test functionality, integrations, and endpoints after upgrade.

Skills

CUCM Upgrade

Project planning

Job description

Maxonic, Inc. is seeking a Cisco UCM Consultant for a remote contract role. The candidate will manage CUCM upgrades, create and mirror a lab environment, and coordinate production cutover with the UCSF team while providing post-cutover support.

Responsibilities include backups, lab testing, VM migrations, and resolving upgrade issues to ensure smooth operations across Day 1–Day 3 support. Remote work is offered.