Cisco UCM Consultant

Maxonic, Inc.; United States; Remote; USD 96,000 - 193,000; Full time

Job summary

Maxonic, Inc. is seeking a Cisco UCM Consultant for a remote contract role. The candidate will manage CUCM upgrades, create and mirror a lab environment, and coordinate production cutover with the UCSF team while providing post-cutover support.

Responsibilities include backups, lab testing, VM migrations, and resolving upgrade issues to ensure smooth operations across Day 1–Day 3 support. Remote work is offered.

Qualifications

• Back up production CUCM 14.X cluster and store on SFTP.
• Create lab environment with a 10-node CUCM 14.X cluster.
• Restore production configuration to the lab.
• Upgrade CUCM from 14.X to 15.X (latest supported).
• Validate functionality, call flows, and endpoints in lab.
• Coordinate VM migration to production.
• Plan and execute production cutover CUCM upgrade.
• Provide Day 1–Day 3 post-cutover support.

Responsibilities

• Back up production CUCM 14.X cluster and store on SFTP.
• Build a lab with 10-node CUCM 14.X cluster mirroring production.
• Restore lab with production configuration after backup.
• Perform in-lab upgrade to 15.X or latest.
• Test functionality, integrations, and endpoints after upgrade.

Skills

CUCM Upgrade

Project planning

Job description

Maxonic maintains a close and long-term relationship with our direct client. In support of their needs, we are looking for a Cisco UCM Consultant.

Job Description:

Job Title: Cisco UCM Consultant

Job Type: Contract

Job Location: Remote

Work Schedule: Remote

Description:

We are looking for a resource who has the following experience.

• CUCM Upgrade
• High Level Project Plan

Required:

• Back up production cluster- Create a full backup of the existing CUCM 14.X production cluster and store it on the designated SFTP server.
• Build lab environment- Install and configure a 10-node CUCM 14.X cluster in the lab to mirror the production setup.
• Restore production configuration- Take a fresh configuration backup from production and restore it onto the lab cluster.
• Upgrade CUCM- Perform the upgrade from 14.X to 15.X (or the latest supported version) within the lab.
• Lab testing- Validate functionality, integrations, call flows, and endpoints in the upgraded lab environment.
• Coordinate VM migration- Work with the datacenter team to migrate the upgraded VMs from the lab environment into production.
• Plan production cutover- Collaborate with the UCSF internal team to schedule and execute the changeover from CUCM 14.X to 15.X.
• Resolve upgrade issues- Address any issues arising during or after the upgrade process.
• Provide post-cutover support- Deliver Day 1, Day 2, and Day 3 support to ensure stability and smooth operations.

About Maxonic:

Since 2002 Maxonic has been at the forefront of connecting candidate strengths to client challenges. Our award winning, dedicated team of recruiting professionals are specialized by technology, are great listeners, and will seek to find a position that meets the long-term career needs of our candidates. We take pride in the over 10,000 candidates that we have placed, and the repeat business that we earn from our satisfied clients.