Remote Channel Growth Manager

Parking; United States; Remote; USD 75,000 - 90,000; Full time

Benefits offered by this job

Remote-first culture

Competitive compensation and benefits

Health, Dental and Vision Insurance

401k matching up to 4%

Job summary

NMI is seeking a Channel Account Manager to grow revenue across a portfolio of existing partners. You will be the main contact for accounts, build lasting relationships and uncover upsell opportunities that benefit both partners and NMI.

You will collaborate with partner success, solution engineering, marketing, product and support to deliver the right Value-Added Solutions, including fraud and data security tools, and drive measurable results.

Qualifications

• Experience in the payments or fintech industry.
• Proven experience in sales or account management, with a focus on revenue growth.
• Excellent communication and interpersonal skills, and the ability to build trust with clients.
• Strong negotiation and problem-solving skills.
• Comfort using AI in daily work to improve efficiency and uncover opportunities.
• The ability to multitask and prioritize in a fast-paced environment.

Responsibilities

• Identify upsell and cross-sell opportunities within your account base, and pursue new business with existing clients.
• Drive adoption of Value-Added Solutions, including fraud tools, data security tools, enterprise/B2B tools and more.
• Meet or exceed sales targets and revenue goals for your assigned accounts.
• Develop strategic account plans that set out objectives, goals and action steps for each client.
• Partner with internal teams, including sales, marketing and product, to align strategies, deliver value to clients and maximize revenue across your accounts.
• Build and maintain strong, trusted relationships as the main point of contact for client inquiries, requests and issues.
• Hold regular check-ins with clients to gauge satisfaction, anticipate their needs and proactively offer solutions and support.
• Resolve client concerns quickly, elevate complex issues to the right internal teams and follow through to resolution.
• Advocate for your clients within NMI and champion their needs and priorities.
• Keep accurate records of client interactions, and prepare regular reports on account activity, sales performance and client satisfaction.
• Use data and analytics to spot trends, opportunities and areas for improvement.

Skills

Payments/Fintech

Sales / Account management

Communication

Negotiation

AI in daily work

Multitasking

Tools

Salesforce

Google Workspace

Job description

NMI is seeking a Channel Account Manager to grow revenue across a portfolio of existing partners. You will be the main contact for accounts, build lasting relationships and uncover upsell opportunities that benefit both partners and NMI.

You will collaborate with partner success, solution engineering, marketing, product and support to deliver the right Value-Added Solutions, including fraud and data security tools, and drive measurable results.