Remote Change Leader for Strategic Adoption

CSAA

Wisconsin

Remote

USD 130,000 - 173,000

Full time

4 days ago

Be an early applicant

Application generator

Turn this role into an interview — a resume and cover letter built around what this employer wants.

Get past ATS filters

Job summary

CSAA Insurance Group (CSAA IG) is seeking a Change Manager for a remote role across the United States. The position leads moderate to high complex change initiatives, applying structured methodologies to drive adoption and ensure project success.

You will partner with project teams and leaders, develop change strategies, deliver training and communications, coach executives, and measure adoption. A strong background in change management, insurance knowledge, and hands-on project management is

Qualifications

Minimum 8 years relevant experience.
BA/BS degree or equivalent combination of education and experience.
Deep knowledge & proven application of change management processes and tools including team member analysis & management, impact assessment, sponsorship engagement, change strategy and change story development for complex, large scale change initiatives.
Excellent analytical ability to conduct, interpret, and make or influence decisions based on change management data.
Excellent facilitation skills and knowledge of effective group dynamics concepts and processes.
Excellent working knowledge and application of training and communications methodologies and guidelines.
Strong working knowledge of project management and other lifecycle methodologies.
Strong ability to influence at the department/division level and across different layers of leadership.
Substantial insurance business knowledge or shared services/consulting functions.

Responsibilities

Lead and support change management efforts for initiatives across one or more departments.
Develop and implement change management strategies and plans that align with business objectives, maximize employee adoption and anticipate downstream impacts across functions.
Conduct impact assessments, partner analyses, and readiness assessments to inform change strategies.
Work with project team to define people specific objectives and key results to benefit realization.
Operate with increasing independence, making informed decisions on change strategy execution and participant engagement without requiring continuous direction.
Collaborate with project managers to integrate change management activities into project plans.
Design and deliver communication and training plans to support change initiatives.
Provide coaching and support to leaders to help them fulfill their change leadership roles.
Identify and manage anticipated resistance and develop mitigation tactics.
Track and report on change management effectiveness and adoption metrics.
Ensure compliance with CSAA IG change management guidelines and expectations regarding the use of ADKAR, Prosci and Proxima for key critical initiatives.
Design, develop and implement User Acceptance Testing strategy and plan, when needed.