Remote Central Scheduler (PRN) – Patient Appointments

Intermountain Healthcare Inc.; Lansing (MI); Remote; USD 27,000 - 35,000; Part time

Job summary

Intermountain Health is seeking a Fully Remote, part-time PRN Scheduler to pre-register patients, coordinate appointments, and transcribe external orders across multiple locations. The role requires handling high call volumes and accurate data entry.

The position involves verifying insurance benefits, guiding patients, and supporting teams while upholding service standards. This role is remote and PRN, with a focus on efficient scheduling and care coordination.

Qualifications

• High school diploma or equivalent or 4 years revenue cycle experience.
• Minimum 2 years revenue cycle experience and/or 2 years of contact center experience.

Responsibilities

• Schedule and pre-register patients for appointments and procedures.
• Transcribe external orders from physicians.
• Handle high call volumes across multiple locations and departments.
• Input and validate patient data in the system.
• Validate patient insurance and explain benefits as needed.
• Manage multiple phone calls, including transfers and conferencing.
• Provide support to new hires as needed.

Skills

Customer Service Etiquette

Basic Medical Insurance Knowledge

Intermediate Computer Operating Knowl

Multi-Channel Phone Experience

30+ WPM Typing Speed

Active Listening

Reading Comprehension

Critical Thinking

Active Learning

Complex Problem Solving

Education

High school diploma or equivalent OR revenue cycle experience

Job description

Intermountain Health is seeking a Fully Remote, part-time PRN Scheduler to pre-register patients, coordinate appointments, and transcribe external orders across multiple locations. The role requires handling high call volumes and accurate data entry.

The position involves verifying insurance benefits, guiding patients, and supporting teams while upholding service standards. This role is remote and PRN, with a focus on efficient scheduling and care coordination.