Remote Central Scheduler PRN – Patient Access

Intermountain Healthcare Inc.; Atlanta (GA); Remote; USD 26,000 - 34,000; Part time

Benefits offered by this job

Benefits package

Job summary

Intermountain Health is seeking a part-time, fully remote scheduling specialist to manage patient appointments and referrals across multiple locations. The role includes high-volume calls, data entry, and insurance verification with a focus on accuracy and patient service.

The position supports Peaks Regional Office operations, offering flexible scheduling and involvement in training new hires, while upholding Intermountain Health service standards.

Qualifications

• High school diploma or equivalent or 4 years revenue cycle experience.
• Minimum of 2 years revenue cycle experience and/or 2 years of contact center experience.

Responsibilities

• Schedules and pre-registers patients for appointments, outpatient visits, procedures, and other appointments.
• Complete administrative work that accompanies scheduling.
• Transcribe external orders from physicians.
• Handle high call volumes across multiple locations and departments.
• Mentor new hires as needed.
• Promote Intermountain Health mission, vision, and values.

Skills

Customer Service Etiquette

Basic Medical Insurance Knowledge

Intermediate Computer Operating Knowl

Multi-Channel Phone Experience

30+ WPM Typing Speed

Active Listening

Reading Comprehension

Critical Thinking

Active Learning

Complex Problem Solving

Education

High school diploma or equivalent

2 years revenue cycle or contact center experience

Job description

Intermountain Health is seeking a part-time, fully remote scheduling specialist to manage patient appointments and referrals across multiple locations. The role includes high-volume calls, data entry, and insurance verification with a focus on accuracy and patient service.

The position supports Peaks Regional Office operations, offering flexible scheduling and involvement in training new hires, while upholding Intermountain Health service standards.