Remote Central Scheduler - Patient Access

Intermountain Healthcare Inc.; Madison (WI); Remote; USD 27,000 - 35,000; Full time

Job summary

Intermountain Health is seeking a fully remote Scheduling and Pre-Registration Clerk to join the Peaks Regional Office. You will schedule and pre-register patients for appointments, outpatient visits, procedures, and other department needs, while transcribing external orders and handling high call volumes.

Ideal candidates will demonstrate strong computer skills, insurance verification, and the ability to mentor new hires.

Qualifications

• High school diploma or equivalent OR 4 years revenue cycle experience.
• Minimum of 2 years of revenue cycle experience and/or 2 years of contact center experience.

Responsibilities

• Schedule and pre-register patients for appointments, outpatient visits, procedures, and other department appointments.
• Perform administrative work related to scheduling.
• Transcribe external orders from physicians.
• Handle high call volumes for multiple locations and departments.
• Utilize multiple systems to perform scheduling functions as needed.
• Input patient data accurately and verify insurance benefits.

Skills

Customer Service Etiquette

Medical Insurance Knowledge

Computer Skills

Multi-Channel Phone Experience

30+ WPM Typing

Active Listening

Reading Comprehension

Critical Thinking

Active Learning

Complex Problem Solving

Education

High school diploma or equivalent OR 4 years revenue cycle experience

Job description

Intermountain Health is seeking a fully remote Scheduling and Pre-Registration Clerk to join the Peaks Regional Office. You will schedule and pre-register patients for appointments, outpatient visits, procedures, and other department needs, while transcribing external orders and handling high call volumes.

Ideal candidates will demonstrate strong computer skills, insurance verification, and the ability to mentor new hires.