Remote Catering Client Success Manager

Placements24; Queenstown (MD); Remote; USD 70,000 - 100,000; Full time

Job summary

Placements24 is seeking a Client Relationship Manager to support diverse catering clients in a remote role focused on the Queenstown region. You will be the primary contact, understanding client requirements and offering tailored solutions to ensure exceptional service and seamless event execution.

The role emphasizes strong communication, organization, and a commitment to client satisfaction while coordinating with internal teams to deliver flawless catering experiences.

Qualifications

• Proven experience in client relationship management.
• Strong communication and organizational skills.
• Ability to work remotely and manage multiple clients.

Responsibilities

• Develop and nurture relationships with catering clients.
• Be the main point of contact, addressing inquiries and resolving issues.
• Understand client needs to propose customized catering solutions.
• Oversee the client experience from inquiry to post-event follow-up.
• Collaborate with culinary and operations teams to ensure flawless service.
• Manage client contracts, invoicing, and CRM records.

Skills

Client relationship management

Communication skills

Job description

Placements24 is seeking a Client Relationship Manager to support diverse catering clients in a remote role focused on the Queenstown region. You will be the primary contact, understanding client requirements and offering tailored solutions to ensure exceptional service and seamless event execution.

The role emphasizes strong communication, organization, and a commitment to client satisfaction while coordinating with internal teams to deliver flawless catering experiences.