About the Role
Our client, a premier event management firm with a strong national presence, is seeking a highly organized and detail-oriented Remote Event Catering Coordinator to join their expanding team. This fully remote position allows you to manage catering logistics and client communications from anywhere. You will be instrumental in coordinating all culinary aspects of events, ensuring seamless execution from initial booking to post-event wrap-up. The ideal candidate will have a strong understanding of the catering industry, excellent communication and organizational skills, and a proactive approach to problem-solving. You will liaise closely with clients, venues, and internal culinary teams to confirm details, manage timelines, and ensure all catering requirements are met with precision and efficiency. This role is perfect for someone who thrives in a fast-paced, remote environment and is passionate about creating exceptional event experiences. Your primary focus will be on ensuring client satisfaction through meticulous planning and effective coordination, contributing significantly to the success of each event. The flexibility of a remote role is central to this position.
Key Responsibilities
- Coordinate catering logistics for a portfolio of events, ensuring all client specifications are met.
- Serve as the primary point of contact for clients regarding catering details, including menu selections, dietary requirements, and timelines.
- Liaise with culinary teams to confirm menu details, preparation schedules, and delivery logistics.
- Collaborate with venue managers and other event vendors to ensure seamless integration of catering services.
- Develop and distribute detailed event orders and BEOs (Banquet Event Orders) to all relevant parties.
- Manage and update event information in the company's CRM and event management software.
- Track catering expenses and assist with budget management for assigned events.
- Ensure all health, safety, and hygiene protocols are communicated and adhered to by catering staff.
- Troubleshoot and resolve any catering-related issues that arise during event planning or execution.
- Conduct virtual pre-event meetings with clients and internal teams to confirm all details.
- Maintain client relationships and gather feedback to ensure high levels of satisfaction.
- Assist in sourcing new catering vendors and managing existing vendor relationships.
Requirements
- Minimum of 3 years of experience in event coordination, catering coordination, or a related hospitality role.
- Proven ability to manage multiple events and deadlines simultaneously.
- Excellent organizational, time management, and multitasking skills.
- Strong written and verbal communication skills, with a professional demeanor.
- Proficiency in using virtual collaboration tools (e.g., Zoom, Slack) and event management software.
- A customer-centric approach with a dedication to providing outstanding service.
- Ability to work independently and proactively in a remote setting.
- Understanding of catering operations, menus, and event service standards.
- A diploma or degree in Hospitality Management, Event Management, or a related field is preferred.
- Experience working remotely is a significant advantage.
- Detail-oriented with a keen eye for ensuring accuracy in all planning aspects.
Benefits
- Fully remote position offering work-life balance and flexibility.
- Competitive salary and potential for bonuses based on performance.
- Opportunity to work with a dynamic and growing event management company.
- Professional development opportunities and exposure to diverse events.
- Be part of a team that values collaboration and innovation in event planning.
- Contribute to creating memorable experiences for clients across South Africa .