Remote Case Manager – Health & Care Coordination

CVS Health Corporation; Schaumburg (IL); Remote; USD 29,000 - 62,000; Full time

Job summary

CVS Health Corporation seeks a Case Management Coordinator to support members by coordinating appointments, helping access benefits, and educating members through care management tools. The role requires 50-75% travel in Illinois and telework with standard business hours.

Responsibilities include evaluating member needs, coordinating care plans, engaging multidisciplinary teams, and ensuring documentation complies with regulatory guidelines while empowering members toward better health outcomes.

Qualifications

• 2+ years experience in Behavioral Health, Social Services or related field.
• Must be willing and able to travel 50-75% of the time in Lake, McHenry, and Northern Cook Counties Illinois.
• Must have 2+ years of experience with electronic documentation and Microsoft Office.

Responsibilities

• Evaluate Members: assess needs/eligibility and recommend a care approach.
• Coordinate and monitor care plan activities and progress.
• Engage with care teams to overcome barriers and improve outcomes.
• Document care in compliance with regulatory guidelines and company policies.

Skills

Behavioral Health experience

Travel readiness

Education

Bachelor's degree or non-licensed master in Behavioral Health or Human Services

Tools

Microsoft Office

Job description

CVS Health Corporation seeks a Case Management Coordinator to support members by coordinating appointments, helping access benefits, and educating members through care management tools. The role requires 50-75% travel in Illinois and telework with standard business hours.

Responsibilities include evaluating member needs, coordinating care plans, engaging multidisciplinary teams, and ensuring documentation complies with regulatory guidelines while empowering members toward better health outcomes.