Remote Case Management Coordinator — Travel‑Heavy

CVS Health Corporation; Palatine (IL); Remote; USD 29,000 - 62,000; Full time

Job summary

CVS Health Corporation is seeking a Case Management Coordinator to support members by coordinating care, scheduling appointments, and connecting them with benefits and education using care management tools.

This full-time telework role requires 50-75% travel in Cook County, Illinois (North/Northwest Chicago) with standard hours Mon-Fri 8am-5pm CST. Collaboration with clinicians and ongoing member coaching are essential.

Qualifications

• 2+ years experience in Behavioral Health, Social Services or related field.
• Willing and able to travel 50-75% in Cook County, IL.
• 2+ years electronic documentation experience and Microsoft Office.

Responsibilities

• Evaluate member needs and eligibility and plan care.
• Coordinate and monitor care plan activities and progress.
• Escalate quality of care issues through established channels.
• Participate in team meetings and provide peer mentoring.

Skills

Behavioral Health

Travel 50-75%

MS Office

Education

Bachelor's degree or non-licensed master level clinician

Tools

Electronic documentation systems

Care management tools

Job description

CVS Health Corporation is seeking a Case Management Coordinator to support members by coordinating care, scheduling appointments, and connecting them with benefits and education using care management tools.

This full-time telework role requires 50-75% travel in Cook County, Illinois (North/Northwest Chicago) with standard hours Mon-Fri 8am-5pm CST. Collaboration with clinicians and ongoing member coaching are essential.