Remote Case Management Coordinator | Travel 50-75%

CVS Health Corporation; Oswego Township (IL); Remote; USD 44,000 - 94,000; Full time

Benefits offered by this job

Medical, dental, and vision

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health Corporation is seeking a Case Management Coordinator to support members through scheduling, benefits access, and education using care management tools. This is a full-time telework role requiring 50-75% travel in and around DuPage, Kane, DeKalb and Kendall counties.

The position emphasizes collaboration with care managers and Medical Directors to coordinate care plans, assess eligibility, and engage members with providers.

Qualifications

• 2+ years experience in Behavioral Health or related field.
• Must be willing and able to travel 50-75% of the time in DuPage, Kane, DeKalb, Kendall Counties, Illinois.
• Must have 2+ years of electronic documentation experience and Microsoft Office applications.

Responsibilities

• Evaluate members’ needs and eligibility and recommend care plan actions.
• Identify high risk factors and coordinate appropriate referrals to care management.
• Coordinate and monitor care plan activities and progress.
• Collaborate with clinical teams to improve quality of care and outcomes.
• Escalate quality of care issues through approved channels.
• Use negotiation and motivational skills to connect members with services.

Job description

CVS Health Corporation is seeking a Case Management Coordinator to support members through scheduling, benefits access, and education using care management tools. This is a full-time telework role requiring 50-75% travel in and around DuPage, Kane, DeKalb and Kendall counties.

The position emphasizes collaboration with care managers and Medical Directors to coordinate care plans, assess eligibility, and engage members with providers.