Remote Case Management Referral Coordinator

Paradigm; Sioux Falls (SD); Remote; USD 28,000 - 29,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Learning & development

Diversity & inclusion

Job summary

Paradigm is seeking a detail-oriented Case Management Referral Coordinator to support remote referral operations in the Workers' Compensation Solutions unit. You will manage referrals end-to-end, ensure data accuracy, and communicate with customers, providers, and internal teams.

The role emphasizes independence with virtual collaboration. Candidates should be organized, self-motivated, and proficient with Microsoft Office and web-based tools, able to work in a home-office setup with reliable

Qualifications

• Minimum of High School Diploma or equivalent.
• Knowledge of relevant computer applications such as Microsoft products.
• Knowledge of basic business and customer service experience preferred.

Responsibilities

• Manage referral email inboxes and ensure timely responses.
• Enter, assign and fulfill referrals in ALARISware System.
• Communicate with customers and stakeholders to ensure processing accuracy.

Skills

Data entry

Customer service

Microsoft Office

Virtual collaboration

Education

High School Diploma or equivalent

Tools

ALARI Sware System

Web-based applications

Job description

Paradigm is seeking a detail-oriented Case Management Referral Coordinator to support remote referral operations in the Workers' Compensation Solutions unit. You will manage referrals end-to-end, ensure data accuracy, and communicate with customers, providers, and internal teams.

The role emphasizes independence with virtual collaboration. Candidates should be organized, self-motivated, and proficient with Microsoft Office and web-based tools, able to work in a home-office setup with reliable