Remote Care Scheduler & Operations Coordinator

CloserHire; Winchester, Martinsburg (VA, WV); Remote; USD 5,600 - 6,700; Full time

Job summary

CloserHire is seeking a Scheduler/Shift Coordinator to work remotely, supporting franchises around Winchester, VA and Martinsburg, WV. The role handles scheduling decisions affecting private home-care services for about 400 clients and 350+ caregivers, requiring quick, trusted actions and confidential handling of information.

Ideal candidates have strong organizational skills, can manage 60–100 outbound calls daily, and possess excellent English/telephone communication.

Qualifications

• Strong organisation and fast problem-solving abilities.
• Experience making 60–100 outbound calls daily.
• Scheduling or workforce coordination experience is a plus.
• Excellent spoken English and telephone communication skills.

Responsibilities

• Coordinate scheduling across multiple towns around Winchester, VA.
• Protect client care and company service hours by acting quickly on cancellations.
• Communicate effectively with care teams and clients to ensure smooth operations.

Skills

Strong organisation

High-volume calling

Scheduling experience

English skills

Job description

CloserHire is seeking a Scheduler/Shift Coordinator to work remotely, supporting franchises around Winchester, VA and Martinsburg, WV. The role handles scheduling decisions affecting private home-care services for about 400 clients and 350+ caregivers, requiring quick, trusted actions and confidential handling of information.

Ideal candidates have strong organizational skills, can manage 60–100 outbound calls daily, and possess excellent English/telephone communication.