Remote Care Navigator: Patient Scheduling & Support

Care Continuity, Inc.; United States; Remote; USD 42,000 - 62,000; Full time

Benefits offered by this job

Insurance benefits stipend

PTO

Holiday pay

401k matching

Job summary

Care Continuity, Inc. is seeking a remote Care Navigator to contact patients recently discharged from hospital and help schedule follow-up appointments. The role involves communicating with physician offices to arrange care and ensuring a smooth transition from hospital to home.

The position emphasizes independence and teamwork to manage daily tasks. Ideal candidates are people-first, with strong customer service skills, proactive, dependable, and highly organized, capable of multi-tasking

Qualifications

• Minimum 18 years old with HS diploma or equivalent.
• Preferred at least 1 year of college completed.
• Excellent written and verbal communication.

Responsibilities

• Outbound and inbound calls to patients and provider offices.
• Read charts, fax records, verify insurance coverage, and note scheduling preferences.

Skills

Customer service

Proactive

Dependable

Organized

Multi-tasking

People-first mindset

Education

HS diploma or equivalent

1 year of college completed

Tools

Basic computer skills

Job description

Care Continuity, Inc. is seeking a remote Care Navigator to contact patients recently discharged from hospital and help schedule follow-up appointments. The role involves communicating with physician offices to arrange care and ensuring a smooth transition from hospital to home.

The position emphasizes independence and teamwork to manage daily tasks. Ideal candidates are people-first, with strong customer service skills, proactive, dependable, and highly organized, capable of multi-tasking