Remote Care Manager, Government Health Programs

HCSC Group; United States; Remote; USD 26,000 - 47,000; Full time

Job summary

Health Care Service Corporation is seeking a field-based member outreach specialist to contact members and community partners to support healthcare initiatives and educational campaigns.

The role includes assisting in scheduling care manager and member appointments, supporting health-related social needs, and coordinating with clinicians and community organizations. Remote work is possible across the continental US, with geographic restrictions.

Qualifications

• Bachelor or 1 year college with 3 years related health or community experience.
• Knowledge of medical terminology.
• Experience coordinating member needs and assisting members.
• PC proficiency including Microsoft Office; strong customer service skills.
• Verbal and written communications skills including coaching/motivational interviewing.

Responsibilities

• Contact members and community partners to support healthcare initiatives.
• Schedule care manager and member appointments.
• Assist with health-related social needs assessments and outreach.
• Support clinicians in behavioral and health care management activities.
• Develop relationships with community partners and organizations.

Skills

Medical terminology

Member coordination

Customer service

Verbal and written communication

Motivational interviewing

Education

Bachelor Degree

1 year college + 3 years health/social

4 years health/social experience

Tools

Microsoft Office

Job description

Health Care Service Corporation is seeking a field-based member outreach specialist to contact members and community partners to support healthcare initiatives and educational campaigns.

The role includes assisting in scheduling care manager and member appointments, supporting health-related social needs, and coordinating with clinicians and community organizations. Remote work is possible across the continental US, with geographic restrictions.