Remote Care Management Outreach Specialist

Workforce Connections; United States; Remote; USD 40,000 - 60,000; Part time

Job summary

A leading healthcare service provider is seeking a Care Management Support Coordinator II to provide outreach and support to health plan members. This remote role involves conducting daily calls to assist members with healthcare services and resource connection. The ideal candidate has strong communication skills and experience in healthcare environments. This position may lead to a long-term engagement.

Qualifications

• Strong communication skills; comfortable with 50+ daily calls.
• Experience with charting or electronic medical records.

Responsibilities

• Conduct daily outreach calls to members, providers, and pharmacies.
• Assist members with appointment scheduling and provider linkage.
• Document assessments and outreach in electronic systems.

Skills

Strong verbal and written communication skills

2+ years of experience in healthcare

Computer literacy/EMR

Education

High School Diploma or equivalent

2–3 years of experience in managed care or healthcare

Job description

A leading healthcare service provider is seeking a Care Management Support Coordinator II to provide outreach and support to health plan members. This remote role involves conducting daily calls to assist members with healthcare services and resource connection. The ideal candidate has strong communication skills and experience in healthcare environments. This position may lead to a long-term engagement.