Community Health Programs Lead (Care & Outreach)

HCSC Group; Oregon; Hybrid; USD 26,000 - 47,000; Full time

Job summary

Health Care Service Corporation is seeking a coordinator to contact members and community partners, supporting healthcare initiatives and education campaigns. The role involves scheduling care manager and member appointments and assisting clinicians in health care management activities.

The position may involve field-based work and collaboration with community organizations to design outreach programs. Strong communication and customer service skills are essential.

Qualifications

• Bachelor degree or equivalent health/social/community experience.
• Knowledge of medical terminology.
• Experience coordinating member needs and assisting members.
• PC proficiency including Microsoft Office applications.
• Customer service skills and clear verbal/written communications.

Responsibilities

• Contact members and community partners to support healthcare initiatives and campaigns.
• Assist in scheduling care manager and member appointments, supporting clinicians.
• Engage with community-based organizations to design health outreach programs.
• Support field-based activities and member outreach screenings as needed.

Skills

Medical terminology

Customer service

Verbal & written communications

Motivational interviewing

PC proficiency

Education

Bachelor’s degree OR 1 year of college + 3 years health/social/community experience OR 4 years health/social/community experience

Tools

Microsoft Office

Job description

Health Care Service Corporation is seeking a coordinator to contact members and community partners, supporting healthcare initiatives and education campaigns. The role involves scheduling care manager and member appointments and assisting clinicians in health care management activities.

The position may involve field-based work and collaboration with community organizations to design outreach programs. Strong communication and customer service skills are essential.