Remote Government Programs Care Manager - Member Support

HCSC Group; Rockford (IL); Remote; USD 26,000 - 47,000; Full time

Job summary

Health Care Service Corporation (HCSC) seeks a Government Programs Care Manager Support Specialist II to engage members and community partners, coordinating care manager and member appointments, and addressing health-related social needs. This remote role supports clinicians in health care management and builds community outreach programs.

The role may involve field-based activities in Illinois and other areas, with strong emphasis on education, outreach, and collaboration with community

Qualifications

• Bachelor degree or 1 year of college plus 3 years health/community experience, or 4 years health/community experience.
• Knowledge of medical terminology.
• Experience coordinating member needs and assisting members; strong communication skills.

Responsibilities

• Contact members and community partners to support healthcare initiatives.
• Assist in scheduling care manager and member appointments.
• Support health-related social needs and outreach programs; work with community-based orgs.
• Collaborate with clinicians and community partners in outreach and program design.

Skills

Customer service

Verbal communication

Written communication

Motivational interviewing

Medical terminology

Microsoft Office

Care coordination

Education

Bachelor Degree

Tools

Microsoft Office

Job description

Health Care Service Corporation (HCSC) seeks a Government Programs Care Manager Support Specialist II to engage members and community partners, coordinating care manager and member appointments, and addressing health-related social needs. This remote role supports clinicians in health care management and builds community outreach programs.

The role may involve field-based activities in Illinois and other areas, with strong emphasis on education, outreach, and collaboration with community