Care Management Support Coordinator III - Remote/Hybrid

Centene Corporation; New Jersey; Hybrid; USD 28,000 - 48,000; Full time

Benefits offered by this job

Health insurance

401K and stock purchase plans

Tuition reimbursement

Paid time off plus holidays

Flexible work options

Job summary

Centene Corporation in New Jersey seeks an organized care management support specialist to assist the care management team with outreach, scheduling, and documentation of member records. The role emphasizes strong communication, data reporting, and the ability to present findings to leaders.

The position requires a High School diploma or GED with 2–4 years of related experience, plus proficient Excel skills and the ability to adapt to evolving business needs.

Qualifications

• Requires a High School diploma or GED (minimum) and 2 - 4 years of related experience.
• Strong problem-solving skills and professional, customer-centric communication are required.
• Ability to adapt to changing business needs with openness, flexibility, and professionalism.

Responsibilities

• Provides outreach to members via phone to support care plan steps and education for members and providers.
• Provides support to connect members to health plan and community resources for high-quality care.
• Acts as front-line support for member/provider inquiries, explaining care plan procedures.
• Documents and maintains non-clinical member records per state and regulatory guidelines.
• May assist in training new hires and performs other duties as assigned.

Skills

Communication

Excel skills

Data reporting

Outreach

Education

High School diploma or GED

Tools

Gen AI tools

Job description

Centene Corporation in New Jersey seeks an organized care management support specialist to assist the care management team with outreach, scheduling, and documentation of member records. The role emphasizes strong communication, data reporting, and the ability to present findings to leaders.

The position requires a High School diploma or GED with 2–4 years of related experience, plus proficient Excel skills and the ability to adapt to evolving business needs.