Remote Care Coordination Specialist II

Centene Corporation; United States; Hybrid; USD 25,000 - 39,000; Full time

Benefits offered by this job

Remote work options

Hybrid work options

Office and field work schedules

Job summary

Centene Corporation is seeking a dedicated care coordination support professional in the United States. The role involves outreach to members, handling inbound inquiries, scheduling services, and maintaining member records in line with state and regulatory guidelines.

You will assist members with care plan steps, connect them to health plan and community resources, and help ensure access to high-quality care. A High School diploma and 1–2 years of related experience are required.

Qualifications

• Requires a High School diploma or GED.
• 1–2 years of related experience.

Responsibilities

• Perform outreach to members via phone to support with care plan steps and scheduling.
• Assist members with connecting to health plan and community resources.
• Serve as frontline support for member/provider inquiries and concerns.
• Document and maintain non-clinical member records per state/regulatory guidelines.
• Provide information on benefits and Social Determinants of Health referrals.

Skills

Member outreach

Customer support

Record documentation

Benefits knowledge

Regulatory compliance

Education

High School diploma

Job description

Centene Corporation is seeking a dedicated care coordination support professional in the United States. The role involves outreach to members, handling inbound inquiries, scheduling services, and maintaining member records in line with state and regulatory guidelines.

You will assist members with care plan steps, connect them to health plan and community resources, and help ensure access to high-quality care. A High School diploma and 1–2 years of related experience are required.