Remote Care Management Support Coordinator II

Centene Corp.; Pennsylvania; Remote; USD 25,000 - 39,000; Full time

Job summary

Centene Corp. is seeking a Care Management Support Coordinator II for a remote role based in Pennsylvania. You will perform outreach, answer calls, and help schedule services to support member care plans.

You will document non-clinical records, onboard members, and share educational materials to foster strong provider relationships. Knowledge of SDOH resources and regulatory compliance is essential.

Qualifications

• Requires a High School diploma or GED.
• Requires 1–2 years of related experience.

Responsibilities

• Performs outreach to members by phone to support care plan steps and resources.
• Answers inbound calls and schedules services as needed.
• Documents non-clinical member records in accordance with state and regulatory guidelines.
• Supports member onboarding and distributes welcome letters and program materials.
• Identifies Social Determinants of Health (SDOH) needs and refers to community resources.

Education

High School diploma or GED

Job description

Centene Corp. is seeking a Care Management Support Coordinator II for a remote role based in Pennsylvania. You will perform outreach, answer calls, and help schedule services to support member care plans.

You will document non-clinical records, onboard members, and share educational materials to foster strong provider relationships. Knowledge of SDOH resources and regulatory compliance is essential.