Remote Care Coordination Specialist

CVS Health; Indiana; Ibrido; USD 25.000 - 53.000; Tempo pieno

Descrizione del lavoro

CVS Health in the United States is seeking a Care Management Associate to support comprehensive care coordination for plan members. You will triage tasks, review care plans and enable timely referrals under nurse or medical director supervision.

The role emphasizes collaboration with clinical teams, strong communication and ability to navigate multiple health plan systems. A high school diploma is required, and the position offers a full-time schedule with remote work options.

Competenze

• 2-4 years of experience in healthcare field (medical/health setting, medical billing, and coding).
• Experience in call center or customer service environment.
• Ability to work independently and meet daily metrics with accuracy and care.

Mansioni

• Coordinate care team tasks and triage for care plans.
• Review and support implementation of care plans to promote effective utilization of healthcare services.
• Identify admission reasons, facility, and member product to apply intervention assessment tools.

Conoscenze

Healthcare experience

Call center

Independent worker

Strong communication

Microsoft Office 365

Formazione

High School Diploma

Strumenti

Microsoft Office 365

Descrizione del lavoro

CVS Health in the United States is seeking a Care Management Associate to support comprehensive care coordination for plan members. You will triage tasks, review care plans and enable timely referrals under nurse or medical director supervision.

The role emphasizes collaboration with clinical teams, strong communication and ability to navigate multiple health plan systems. A high school diploma is required, and the position offers a full-time schedule with remote work options.