Remote Care Coordination Scheduler — Growth & Impact

Home Instead; Boise (ID); Hybrid; USD 30,000 - 45,000; Full time

Benefits offered by this job

ICHRA Health Insurance, Vision, and Dental

Generous PTO Program

Bonus Program

Opportunity for growth

On-call responsibilities earn extra income

Competitive Pay Range

Job summary

Home Instead in Boise, Idaho is seeking a Scheduling Coordinator to coordinate care between clients and Care Professionals. This role is crucial for fostering relationships and ensuring efficient home care operations. The candidate should possess strong customer service and organizational skills, thrive in a fast-paced environment, and possibly have experience with Well Sky scheduling software. The position offers competitive pay, health insurance, and a generous PTO program, with a schedule typically from Monday to Friday, 8 am to 5 pm.

Qualifications

• High integrity is essential for this role.
• Excellent customer service skills and a willingness to learn are required.
• Strong organizational and typing skills are important.
• Ability to excel in a fast-paced, team-oriented environment is necessary.
• Eagerness to work with the aging population is preferred.

Responsibilities

• Answer calls professionally and knowledgeably.
• Match clients and Caregivers based on needs.
• Maintain schedules to foster quality matches.
• Monitor and log activities in the software.
• Ensure accuracy of client and Caregiver records.
• Address concerns of clients and Caregivers.
• Communicate openly with colleagues and family members.
• Uphold company policies and ethics.
• Perform caregiving in emergencies if needed.

Skills

Customer service skills

Organizational skills

Typing skills

Adaptability

Sense of humor

Tools

Well Sky (Clear Care) scheduling software

Job description

Home Instead in Boise, Idaho is seeking a Scheduling Coordinator to coordinate care between clients and Care Professionals. This role is crucial for fostering relationships and ensuring efficient home care operations. The candidate should possess strong customer service and organizational skills, thrive in a fast-paced environment, and possibly have experience with Well Sky scheduling software. The position offers competitive pay, health insurance, and a generous PTO program, with a schedule typically from Monday to Friday, 8 am to 5 pm.