Scheduling Coordinator – Senior Care (Evenings/Weekends)

Talentify; Bloomington (IN); On-site; USD 21,000 - 30,000; Full time

Job summary

Home Instead Bloomington is seeking a Service Coordinator (Scheduling) to link clients with Care Professionals, build reliable schedules, and ensure continuity of care for aging adults. The role emphasizes reliability, empathy, and strong teamwork.

No degree required; prior scheduling helps, but we will teach the right person. You’ll handle calls, coordinate with families, and adapt to changing needs, while maintaining accurate records and a mission-driven culture.

Qualifications

• Experience in scheduling or care coordination preferred.
• Ability to stay calm under pressure and handle multiple tasks.
• Excellent communication and listening skills.
• Commitment to confidentiality and professional conduct.

Responsibilities

• Build and manage schedules for clients and Care Professionals with quality matches.
• Answer calls warmly and professionally as the first point of contact.
• Respond to scheduling changes promptly, including evenings and weekends.
• Coordinate with clients, families, and caregivers to resolve issues early.
• Maintain accurate records in scheduling and care management systems.
• Identify opportunities to improve care for existing clients.
• Support caregiver engagement and team culture.

Skills

Oral and written communication

Independent work

Confidentiality

Meet deadlines

Decision making

Organizational skills

Job description

Home Instead Bloomington is seeking a Service Coordinator (Scheduling) to link clients with Care Professionals, build reliable schedules, and ensure continuity of care for aging adults. The role emphasizes reliability, empathy, and strong teamwork.

No degree required; prior scheduling helps, but we will teach the right person. You’ll handle calls, coordinate with families, and adapt to changing needs, while maintaining accurate records and a mission-driven culture.