Senior Care Client Advocate & Care Plan Coordinator

Home Instead; Boise (ID); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Benefits and paid time off

Opportunities for professional development

Job summary

Home Instead in Boise, Idaho is seeking a Client Care Advisor to be the primary point of contact for clients and their families. This position involves coordinating personalized care plans, ensuring quality service, and advocating for clients. Ideal candidates will have experience in healthcare or senior care, strong communication skills, and the ability to empathize with older adults. Home Instead offers competitive salary, benefits, and opportunities for professional development.

Qualifications

• Experience in client services, healthcare, senior care, social work, or care coordination preferred.
• Education in Healthcare Administration, Social Work, Gerontology, or related field is a plus.
• Valid driver’s license and reliable transportation if client visits are required.

Responsibilities

• Serve as a trusted advocate and primary contact for clients and families.
• Conduct in-depth care consultations and develop customized care plans.
• Coordinate care delivery with Care Pros and conduct quality assurance visits.

Skills

Client services experience

Empathy and compassion

Communication skills

Problem-solving abilities

Organizational abilities

Education

Healthcare Administration

Social Work

Gerontology

Tools

Microsoft Office

Client management software

Job description

Home Instead in Boise, Idaho is seeking a Client Care Advisor to be the primary point of contact for clients and their families. This position involves coordinating personalized care plans, ensuring quality service, and advocating for clients. Ideal candidates will have experience in healthcare or senior care, strong communication skills, and the ability to empathize with older adults. Home Instead offers competitive salary, benefits, and opportunities for professional development.