Remote Care Concierge & Benefits Navigator

Allied Benefit Systems, LLC; Chicago (IL); Remote; USD 77,366,000 - 80,231,000; Full time

Job summary

Allied Benefit Systems is seeking an Allied Care Navigator for a fully remote role. You will support members through their care journey, researching cost-effective specialists and coordinating appointments within their network.

The ideal candidate has 2+ years in member advocacy or care coordination, strong communication skills, and experience with employee medical plans and Microsoft Office. Remote work with a flexible, supportive team environment is offered.

Qualifications

• 2+ years of experience in member advocacy or care coordination.
• Working knowledge of employee medical benefit plans.
• Experience with group health insurance and self-funded health plans preferred.
• Highly skilled in written and verbal communication.
• Intermediate level experience with Microsoft Office suite.

Responsibilities

• Provide concierge-level support to members through their care journey.
• Research providers to create a curated list of high-quality, cost-effective options.
• Coordinate scheduling of appointments and confirm attendance.
• Document impact and savings after appointment confirmations.
• Collaborate with internal/external partners to coordinate member care.
• Develop and maintain written standard operating procedures.

Skills

Member advocacy

Care coordination

Written communication

Verbal communication

Time management

Education

Bachelor's degree or equivalent work experience

Tools

Microsoft Office

Job description

Allied Benefit Systems is seeking an Allied Care Navigator for a fully remote role. You will support members through their care journey, researching cost-effective specialists and coordinating appointments within their network.

The ideal candidate has 2+ years in member advocacy or care coordination, strong communication skills, and experience with employee medical plans and Microsoft Office. Remote work with a flexible, supportive team environment is offered.